Shipping & Returns
Shipping Policy
At Pristine Valley Foods, we work with local farmers in the very scenic village named Parwara in Uttarakhand, India. We ensure that our products are packaged properly and shipped to you at the lowest possible cost. We provide free shipping for orders above $50. We take pride in our deliveries which are always on time and ensure that you receive the freshest and highest quality products. If you have any questions regarding our shipping policies, please do not hesitate to contact us.
Return & Exchange Policy
We at Pristine Valley Foods are committed towards providing our customers with the highest quality products. If for any reason you are not satisfied with your purchase, please contact us within 14 days of receiving your order. We are happy to provide a full refund or exchange for any items that are damaged in transit or if there is a quality issue. Please note that we do not accept returns or exchanges for products that have been opened or used. If you have any questions regarding our return and exchange policy, please do not hesitate to contact us.